PAIA Manual

Promotion of Access to Information Act (Act 2 of 2000)

Last updated: March 2026

1. Introduction

This manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (PAIA). It provides information on how to request access to records held by The Archive and Heritage Group (Pty) Ltd.

2. Contact Details

Information Officer: Johan Pieterse Address: 490 Barry Hertzog Street, Constantia Park, Pretoria, South Africa Email: johan@theahg.co.za Telephone: (+27) 082 337 1406

3. Guide on How to Use PAIA

The South African Human Rights Commission (SAHRC) has compiled a guide on how to use PAIA. This guide is available from the SAHRC.

4. Records Available Without a PAIA Request

The following records are freely available through this system:

Published archival descriptions
Authority records
Repository information
Digital objects with public access status

5. How to Make a Request

Requests for access to records must be made on the prescribed form (Form C) and directed to the Information Officer. The form is available from the SAHRC website.

6. Fees

Fees may be payable as prescribed by the Act.

7. Remedies

If a request is refused, the requester may lodge an internal appeal or apply to a court.